Milan Shah
About Me
Instructor Biography
Hello! I am Milan Shah, a dedicated communication and productivity trainer at Patel IELTS and Computer Institute, Surat. With over 8 years of hands-on teaching experience, I specialise in two transformative courses — Spoken English and Microsoft Office (MS Office) — that together equip students and professionals with the skills most demanded by today’s employers and academic institutions.
My Spoken English programme is not a grammar-heavy classroom course — it is a confidence-first, conversation-driven experience. Students practise real-life dialogues, professional communication scenarios, group discussions, and public speaking from day one. Whether you are a fresh graduate preparing for job interviews or a working professional aiming for a promotion, this course will unlock your communication potential.
My MS Office course goes beyond basic typing. Students learn to build professional documents in Word, create powerful data dashboards in Excel, design impactful presentations in PowerPoint, and manage professional communication through Outlook — skills that are directly applied in every office environment in India and abroad.
Courses I Teach
Full syllabus overview for both programmes
Spoken English
From hesitant to fluent — a confidence-first programme
- ✓Pronunciation & accent neutralisation training
- ✓Real-life conversation & dialogue practice
- ✓Grammar in context — not isolated rules
- ✓Group discussions, debates & role-plays
- ✓Job interview & HR round preparation
- ✓Public speaking & presentation skills
- ✓Business English for workplace scenarios
- ✓Vocabulary expansion — 500+ professional words
MS Office Suite
Word · Excel · PowerPoint · Outlook — office-ready skills
- ✓MS Word — professional documents, reports & letters
- ✓MS Excel — formulas, pivot tables & data dashboards
- ✓MS PowerPoint — impactful slide design & presentation
- ✓MS Outlook — email management & calendar scheduling
- ✓Data entry, formatting & print-ready layouts
- ✓MIS reports & spreadsheet automation basics
- ✓Real office-project based assignments
- ✓Certificate of completion provided
Areas of Expertise
What I focus on in every class
Conversational Fluency & Confidence Building
I use immersive, spoken-first techniques — pair work, role-play, and real-scenario dialogues — to rapidly build speaking confidence. Students speak from day one, eliminating the hesitation barrier that holds most learners back for years.
Pronunciation, Accent & Clarity Training
Targeted phonetics sessions to fix common Gujarati/Hindi mother-tongue influence errors. Covers vowel sounds, consonant clusters, word stress, sentence rhythm, and intonation — resulting in clear, professional English pronunciation.
Excel Data Analysis & Reporting
From basic SUM formulas to VLOOKUP, IF statements, pivot tables, and conditional formatting — students learn to create MIS reports, track KPIs, and build professional dashboards used in real corporate environments.
Interview & Professional Communication
Mock HR interviews, group discussion simulations, and email etiquette workshops prepare students for campus placements, job interviews, and workplace communication — bridging the gap between classroom English and real-world professional demands.
PowerPoint Design & Presentation Delivery
Students learn both the design principles (slide structure, visual hierarchy, charts) and the delivery skills (eye contact, voice modulation, handling Q&A) needed to present with impact in academic and corporate settings.
Qualifications & Credentials
Academic background and professional certifications
Bachelor of Arts — English Literature
Strong academic foundation in the English language, rhetoric, and communication — providing the theoretical base for expert language instruction across all proficiency levels.
University Degree
Certified English Communication Trainer
Professionally certified in adult English communication training with a focus on spoken fluency, workplace language, and confidence-building methodologies for regional-language background learners.
Communication Training
Microsoft Office Specialist (MOS) Certification
Certified in the full Microsoft Office suite — Word, Excel, PowerPoint, and Outlook — with demonstrated proficiency in advanced features used in professional corporate and administrative environments.
MS Word
MS Excel
MS PowerPoint
8+ Years of Teaching Experience
Over 8 years of classroom and online teaching experience across multiple institutions in Surat — with a track record of placing students in corporate jobs and improving their professional communication skills measurably.
800+ Students Trained